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Our company require to insert Hyperlinks in Outlook instead of attaching files or pictures. Here are the instructioin:1. Click New Email to open the email panel.2. Open Windows Explorer and, highlight the file or folder.2. Right click on it and move to the Outlook panel.3. When release, you will have these options: Move Here, Copy Here and Create Hyperlink. Choose Create Hyperlink.4.
When an internal user open the email, he/she can click the link to access the file or folder.It works fine until we upgraded some computer from Windows 7 to Windows 10. I have tried these sugegstions:1. Add this value to the registry:HKEYCLASSESROOThtmlfileshellopennewcommandDefault value: 'C:Program FilesInternet ExplorerIEXPLORE.EXE'%1We will need to create both the opennew and command keys then add the url to the default value. (It's the same value found in the opencommand key)2. If the above solution won’t work then I’d like to suggest you try to fix this issue by the following article: Hyperlinks are not working in Outlook3. Try to repair Office application on affected client computers: Repair an Office application4.
Try to open outlook in safe mode and see whether this issue will still persist. Open Office apps in safe mode on a Windows PC5. Try to apply the latest updates to outlook clients then see this issue will be fixed Description of Office 2010 Service Pack 26.
Upgrade Office from 2010 to 2013.None of them fixes the problem. Any sugegstiones?Bob Lin, MCSE & CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com. Hi,I can reproduce the issue here. The reason why this issue happens is that when the person receives that link and they click on it, its trying to go to their local disk and not the senders. You need to setup a file server and insert hyperlinks to filesstored on the file server.
People who need to open the file or folder from Outlook email need to have sufficient permission to navigate to the folder path the files are stored.Best Regards,Steve FanTechNet Community SupportPleasemark the reply as an answer if you find it is helpful.If you have feedback for TechNet Support, contact. Thank you for the help. However, I am the member of the domain admins. When I creating the Hyperlinks on one of our network shared drive on my desktop. When I try to create the same Hyperlinks on my Laptop, it doesn't work. In other words, itis not permissions issue.Bob Lin, MCSE & CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com. Yes, users running Windows Pro and Outlook 2010 cannotinsert hyperlinks.
What's your resolution?Bob Lin, MCSE & CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on How to Install and Configure Windows, VMware, Virtualization and Cisco on I've misunderstood something. Do you mean there are no Move Here, Copy Here and Create Hyperlink options when release the right-click? If this is the case, I cannot reproduce it here. What's the build number of your Windows 10? Please try to installall available updates to your Windows 10 and then check if this issue continues.Regards,Steve FanTechNet Community SupportPleasemark the reply as an answer if you find it is helpful.If you have feedback for TechNet Support, contact. I just want to confirm that this problem also exists in build 10586.494, which seems to be the latest build. The PC was upgraded from Windows 7 to Windows 10 last week, with the right click drag menu working fine before the upgrade.
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Currently,when you release the right click while over the outlook window, nothing happens.The operation was actually broken up until May of 2015 when a windows patch got it working again. But it seems like the upgrade to Windows 10 hasn't kept whatever was in that patch. Here's a link to a Microsoft Answers thread with the same issue.You can see that there are a bunch of posts after May 12th with things working again (though there are also some with Windows 10 that remained broken).http://answers.microsoft.com/en-us/office/forum/office2013release-outlook/hyperlink-drag-and-drop/de610d6d-4e8b-4167-a155-ee.
Standard methods for the examination of water and wastewater 23rd edition free download. No, for me dragging from one window to another still opens the menu. But dragging to a Word 2010 document has the same issue, nothing happens when the right-click is released.But I may have figured out one of the causes of the issue.
I was working on another issue with the Windows 10 upgrade, how photo viewer behaves differently for local and shared drive folders. It turns out that the hyperlink issue only happenswhen right-click dragging from a shared drive to the email body. When dragging from a local drive, everything works fine. That might be why you can't reproduce the issue, if you're just trying to drag something from the desktop to outlook it worksfine. Me too, dragging from one window to another still opens the menu. But dragging to a Word 2010 document has the same issue, nothing happens when the right-click is released. However, no matter the file is located in local drive or network drive, Ihave the same problem.Bob Lin, MCSE & CNE Networking, Internet, Routing, VPN Networking, Internet, Routing, VPN Troubleshooting on How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com.
Thank you for the update. Does this issue continue if we logon as administrator account?In addition, I noticed that you have installed Office 2010 Service Pack 2, it's also recommended to install all available updates to your Office 2010 and then check if this issue continues. There used to have a similar issue and users were able to fix thisby installing some Office updates.Regards,Steve FanTechNet Community SupportPleasemark the reply as an answer if you find it is helpful.If you have feedback for TechNet Support, contact.
Everything seems to be up to date with my office install, the build number is 14.0.7166.5000. Automatic updates are on for MS products, so everything should be kept up to date.That being said, I found what may be the culprit. It turns out that the shared drive itself isn't the issue, it's actually the drive mapping. We have a single server here, but have mapped drives to different folders on the server. If Iopen a folder from the mapped drive, the right-click drag menu doesn't work in office products. However if I open the network place for the server, then navigate to the folder from there, things work again. So I at least have a work around, evenif it's an inconvenient one.
It's only when going from the mapped drive that I run into issues.Going by Chicagotech's last comment about the file location not affecting whether it works or not, I'm starting to think the issues we're having might not be the same. I really hope I haven't hijacked the thread with a similar but different bug.If I have, sorry! Hi Bob,Please try performing the following steps on one problematic computer and then check if this issue continues:1. Right click on the Start button of Windows and choose: Command Prompt (Admin).2. Type: sfc /scannow and press Enter.3. Wait until the process completes.4.
Restart your computer and check if this issue continues.In addition, would you please try downgrade a computer to Windows 7 to see the result, so that we can determine if the issue is related to Windows 10 or Microsoft Office?Regards,Steve FanTechNet Community SupportPleasemark the reply as an answer if you find it is helpful.If you have feedback for TechNet Support, contact. I may have been hasty with my earlier comment. I wasn't consistent with my tests, which messed up the results.
Here's what's currently happening:. Rightclick dragging a file from either a local and shared drive does not work.
When the right click is released over the Outlook or Word window, nothing happens. Rightclick dragging a folder from either a local and shared drivedoes work! The menu pops up like normal and I can create the hyperlink.What happened when I tested earlier was that I just went to the server root and dragged a folder from there, which worked fine. Same with the local test, another folder.
But when I tested the mapped drive, I was dragging an excel file, whichdidn't work. I didn't think that folders and files would behave different,my mistake.Not sure about chicagotech, but I ran the filescan just in case. It did come back with some file ownership issues (probably from the upgrade), but did not fix the problem. Not really in a position to try a rollback to Windows 7, we don't havea free PC to test that on right now.Any other advice? Thank you for the update. I've built more testing environments and tried to reproduce this issue, and here are the result:Windows 7 + Office 2010 workWindows 10 + Office 2013 workWindows 8.1 + Office 2010 doesn't workWindows 8.1 + Office 2013 workWindows 10 + Office 2010 doesn't workWindows 10 + Office 2016 workAccording to the testing results, this issue happens with Office 2010 installed on Windows 8.1 or Windows 10. Based on my deep research, some other users had a similar issue when using Office 2013 and Office 2016 on Windows 8.1 or Windows 10, but this issuehas been fixed for Office 2013 and Office 2016 by some updates.
I noted that this issue continued when you upgraded to Office 2013, I'd l.
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Hi John,I tested in my environment and was unable to reproduce your issue. I noticed that the issue occurred since the last Windows Update.To do further troubleshooting on your issue, I suggest you can use the tool to have a try. It will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues.For more information and to install the tool, see:.Regards,Winnie LiangPlease remember tomark the replies as answers if they help.If you have feedback for TechNet Subscriber Support, contact.